Your Information. Your Rights. Our Responsibilities.

Your privacy is important to us. This notice, effective July 9, 2021, outlines how your medical information may be used and shared, and explains your rights to use and disclose that information. Please review it carefully and let us know if you have any questions.

Your Rights

When it comes to your health information, you have certain rights. This section outlines these rights and explains some of our responsibilities in helping to protect them.

Get an electronic or paper copy of your medical record

  • You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
  • We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

  • You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
  • We may say “no” to your request, but we’ll tell you why in writing within 60 days.

File a complaint if you feel your rights are violated

If you believe your privacy rights have been violated, you can file a complaint:

Contact:
Privacy Officer
Odyssey Behavioral Health
105 Westpark Drive, Ste 410
Brentwood, TN 37027
615.864.8145

Your Choices

For certain types of health information, you have the right to make choices about what we share. If you have a clear preference for how we share your information in the situations listed below, please let us know, and we’ll follow your instructions whenever possible.

In these cases, you have the right to tell us to:

  • Share information with your family, close friends, or others involved in your care
  • Share information during disaster relief efforts
  • Include your information in a hospital directory

If you are unable to tell us your preferences — for example, if you are unconscious — we may share your information if we believe it is in your best interest. We may also share information if it’s necessary to prevent a serious and imminent threat to your health, safety, or the health or safety of others.

We never share without your written permission

We will never use or share your health information for the following purposes unless you give us written permission:

  • Marketing purposes
  • Selling your information
  • Most sharing of psychotherapy notes
  • Substance use disorder treatment information
  • Fundraising efforts

Special categories of information

Certain types of health information receive extra protection under federal and state law. We will not share these types of information without your written consent, unless otherwise permitted or required by law:

  • Psychotherapy notes
  • Genetic testing information
  • Information about individuals with developmental disabilities
  • HIV/AIDS testing or diagnosis information
  • Alcohol and drug use treatment records

Our Uses + Disclosures

We use or share your health information in a few key ways to provide care and support your treatment:

Treat you
We may use and share your health information with other healthcare professionals involved in your care.

Example: A doctor treating you for an injury may consult another provider about your overall health condition.

Run our organization
We may use and share your information to operate Magnolia Creek effectively, improve the quality of care we provide, and communicate with you when needed.

Example: We use your health information to coordinate your treatment and manage our services.

Bill for your services
We may use and share your information to bill and receive payment from health plans or other payers.

Example: We give details about your care to your health insurance provider so they can cover the cost of your services.

How else can we use or share your health information?

In certain situations, we are allowed — or required — by law to use or share your health information for reasons that serve the public good, such as public health and research. Before we do so, we must meet specific legal requirements to protect your privacy. For more information, visit Your Rights Under HIPAA.

Public health + safety

We may share your information in situations such as:

  • Preventing or controlling disease
  • Helping with product recalls
  • Reporting adverse reactions to medications
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety

Research

We will not use or share your information for health research without your written permission.

Complying with the law

We may share your information if required by federal or state law, including with the US Department of Health and Human Services, to show our compliance with HIPAA regulations.

Organ + tissue donation

We may share your information with organ procurement organizations for donation or transplantation.

Medical examiners + funeral directors

We may disclose information to a coroner, medical examiner, or funeral director as needed following an individual’s death.

Workers’ compensation, law enforcement, + government requests

We may share your information in situations such as:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for legally authorized activities
  • For special government functions such as military, national security, or presidential protection

Legal proceedings

We may share your health information to respond to:

  • A court or administrative order
  • A subpoena, discovery request, or other lawful legal process

Our Responsibilities

  • We’re required by law to protect the privacy and security of your protected health information (PHI).
  • If a breach occurs that may compromise the privacy or security of your information, we will notify you as soon as possible.
  • We must follow the duties and privacy practices described in this notice and provide you with a copy.
  • We will not use or share your information beyond what is described here unless you give us written permission. If you do, you have the right to change your mind at any time — just let us know in writing.
  • For more information, click here.

Changes to this Notice

We reserve the right to update the terms of this notice at any time. Any changes will apply to all your existing health information as well as any information we receive in the future. The updated notice will be available upon request at our office and on our website.